Job Description Summary

The purpose of this job is to conduct accurate and efficient water and electric meter readings. Maintains meter access, equipment, and location data.

Essential Duties and Responsibilities - The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job.

Employees may be requested to perform job-related tasks other than those specifically presented in this description

• Reads meters on assigned routes.
• Communicates with customers regarding potential problems, coordinates with property managers to access equipment, and troubleshoots meter and billing concerns with co-workers and customers.
• Assists Utility Service Workers to complete audit billing re-read concerns.
• Inspects and maintains water tiles.
• Collects GPS points for water and electric meters.
• Inspects meters and connections for any defects, irregularities, malfunctions, tampering, and unauthorized connects.
• Submits work orders for service.
• Responds to public inquiries and complaints.
• Regular attendance is a necessary and essential function.
• Performs other duties as assigned.

Supervisory Responsibilities

Job has no responsibility for the direction or supervision of others.

Human Collaboration and Job Impact - This area describes the personal interaction with others outside direct reporting relationships as well as the impact the job has on organization, the department or unit objectives, the output of services, or employee or public satisfaction

Work may require providing advice to others outside direct reporting relationships on specific problems or general policies.

Contact may require the consideration of different points of view to reach agreement. Elements of persuasion may be necessary to gain cooperation and acceptance of ideas.

Interactions have limited impact on the organization in terms of time, money, or public / employee relations.

Fiscal Responsibility

Position has no fiscal responsibility.

High School diploma or equivalent.

Licenses or Certifications

Valid driver’s license.

Knowledge, Skills and Abilities which may be representative, but not all-inclusive of those commonly associated with this position Knowledge of :

• Common GPS mapping software applications.
• Columbia streets.

Skill in :

• Typing and / or data entry with minimal errors.
• Communicating verbally to meet the needs of the audience.
• Maintaining accuracy and attention to detail.

Ability to :

• Use and maintain hand tools.
• Read, record, and accurately enter readings from distances of 3 to 10 feet.
• Walk long distances in all weather conditions.
• Provide high levels of effective customer service.
• Perform accurate mathematical calculations.
• Operate handheld computers and meters.

Work Environment Environmental or atmospheric conditions commonly associated with the performance of the functions of this job Work Environment :

• Outdoor environment Frequently / Often
• Street environment (near moving traffic) Frequently / Often
• Construction site Sometimes
• Vehicle Frequently / Often

Exposures :

• Individuals who are hostile or irate Sometimes
• Individuals with known violent backgrounds Sometimes
• Extreme cold (below 32 degrees) Frequently / Often
• Extreme heat ( above 100 degrees) Frequently / Often
• Loud noises (85 decibels) Sometimes

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• This position involves frequent exposure to unpleasant environmental conditions and / or hazards and the majority of work is performed outside or with exposure to risk.
• Incumbents may be required to exert up to 35 pounds of force occasionally, up to 20 pounds of force frequently, and / or up to 20 pounds of force constantly having to move objects.
• Incumbents are required to walk for extended periods of time, up to 15 miles per day.
• Incumbents must be able to feel attributes of objects, grasp, push, stand, drive, reach with hands / arms, stoop, kneel, crouch, climb / balance, and move up and down from / to sitting position on the floor.

Hours / Days M-F 7am-3 : 30pm Starting Salary $15.00 / hr-$18.45 / hr : commensurate w / training & experience Pay Grade 101 Number of Positions Available 2 Deadline to Apply Open Until Filled Yes Special Instructions to Applicants This position is open until filled but with a preferred application date of Monday, March 4, 2024.

Last updated : 2024-02-23